Ravensburger Gift Cards Austria Region – EUR (Email Delivery)

FAQs About Ravensburger Gift Cards Austria Region

What can I buy with a Ravensburger Gift Card?

You can use an eligible voucher for puzzles, board games, children’s games, GraviTrax sets, tiptoi learning products, ThinkFun games, BRIO products, creative sets, books, and other qualifying items.

The exact selection depends on current availability in the supported online shop.

Can I use the Gift Card for personalised products?

Eligible Ravensburger Gift Cards may be used for personalised products through the supported myRavensburger service.

This can include personalised photo puzzles and other qualifying photo gifts.

Can I use the Gift Card in a physical store?

The standard Ravensburger online-shop Gift Card is intended for the Ravensburger online shop and supported myRavensburger purchases.

Do not assume that it will be accepted by independent toy stores, department stores, or Ravensburger retail locations.

Can I use the voucher for Ravensburger Spieleland tickets?

Not normally. Ravensburger Spieleland operates a separate ticket shop and has its own ticket Gift Cards.

Purchase a dedicated Spieleland voucher if the recipient wants admission tickets rather than Ravensburger products.

Are Ravensburger Austria Gift Cards region-locked?

Yes. This product is intended for EUR-denominated Ravensburger orders associated with the Austria region.

Confirm the recipient’s delivery country and currency before purchasing.

Can an Austrian voucher be used on the German Ravensburger website?

Ravensburger processes orders for Austria through its regional online-shop system, which may use the Ravensburger.de domain.

The important requirements are that the order is processed in euros, Austria is supported as the delivery destination, and the specific voucher is accepted at checkout.

Can I use a EUR voucher for an order in Swiss francs?

No. Ravensburger states that vouchers issued in Swiss francs cannot be used for orders placed in euros, and EUR vouchers cannot be used for CHF orders.

What currency does the voucher use?

This version uses euros and is intended for eligible EUR purchases delivered to Austria.

How will I receive my Ravensburger Gift Card?

The digital voucher information is sent to the email address provided with your eGift Cards order after payment approval and any required verification.

No physical card is shipped.

How long does email delivery take?

Delivery begins after your order has been processed. Some transactions may take longer when additional payment or security checks are necessary.

Check the email address carefully and review the spam, junk, and promotions folders if the delivery message has not appeared.

Does a Ravensburger Gift Card expire?

The applicable validity depends on the voucher’s issuing channel.

The Ravensburger service portal currently says Gift Cards do not expire, while its online-shop terms refer to redemption until the end of the third year following purchase. Check the validity information supplied with your specific voucher.

Can I use the voucher more than once?

Yes. A Ravensburger Gift Card may generally be used across multiple eligible purchases until its balance has been spent or any applicable validity period ends.

This differs from a promotional code, which may become invalid after one use.

Do I need to spend the entire value at once?

No. If the order total is lower than the voucher value, the unused balance can generally remain available for another eligible purchase.

How can I check the remaining balance?

Sign in to the customer account associated with the Gift Card and review the available Gift Card balance.

Account features and balance displays may differ according to the voucher version.

Do I need a Ravensburger customer account?

Ravensburger’s Gift Card terms state that a customer account may be required to redeem and manage a Gift Card.

If the recipient is under the required age, the account should be created by a parent or legal guardian.

Can I transfer the voucher to another person?

Some Ravensburger Gift Cards are valid only for the named recipient and cannot be transferred after they have been issued or connected to an account.

Confirm the recipient information before redemption.

Can I use more than one Gift Card in an order?

Checkout rules may vary. Ravensburger’s current service guidance indicates that a promotional voucher can be combined with a maximum of one Gift Card.

Check the shopping basket before purchasing several Gift Cards for one transaction.

Can I combine a Gift Card with a promotional code?

A Gift Card may be combined with one eligible promotional code when the promotion permits it.

Promotional codes may exclude discounted products, fixed-price items such as certain books, or other specified products. Review the promotion conditions before completing the order.

What happens if the order costs more than the Gift Card balance?

The recipient may normally pay the remaining amount with another payment method offered during checkout.

Confirm that both the Gift Card value and supplementary payment have been applied correctly before submitting the order.

Can the Gift Card be exchanged for cash?

No. Ravensburger Gift Card balances cannot normally be exchanged for cash or transferred to a bank account.

Are there any additional fees?

Entering a valid Ravensburger Gift Card does not normally create a separate redemption fee.

Shipping charges, personalised-product costs, or other order fees may still apply. Review the complete order total before checkout.

Can I use the voucher after placing an order?

No. Ravensburger states that voucher credit cannot normally be added retrospectively after an order has been completed.

Always confirm that the voucher value has been deducted before submitting the order.

What should I do if the voucher code does not work?

Check that:

• The code was entered exactly as delivered

• The voucher is denominated in euros

• The order is not being processed in Swiss francs

• Austria is selected as the supported delivery country

• The code has not been fully redeemed

• The voucher is still within its applicable validity period

• The selected products are eligible

• The customer account belongs to the intended recipient

• The permitted number of vouchers has not been exceeded

If the problem continues, contact support with your eGift Cards order number and the displayed error message. Keep the complete voucher code confidential.

Can I buy a Ravensburger Gift Card for someone else?

Yes. You can purchase the digital voucher as a gift for a child, family member, friend, puzzle enthusiast, gamer, or collector.

Check whether the supplied voucher requires a named recipient and make sure the recipient can receive eligible Ravensburger orders in Austria.

Can I cancel or refund a redeemed Gift Card?

A Gift Card that has already been redeemed, partially used, or connected to a recipient’s account generally cannot be cancelled or transferred.

Cancellation eligibility for an unused digital code depends on the eGift Cards order status and the applicable product terms.

Which payment methods are supported?

The payment methods available from eGift Cards are displayed during checkout. Options may vary according to your location, selected currency, order value, and payment provider.

Give More Puzzles, Games, and Creative Fun

Let the recipient choose a puzzle challenge, family game, learning product, construction set, or personalised gift that matches their interests.

A Ravensburger Austria digital Gift Card offers a flexible way to shop for eligible Ravensburger products online using EUR.