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Grab Food Gift Cards

About Grab Food Gift Cards

  • Order Your Favorite Meals with GrabFood Gift Credit
  • Send Convenient IDR Food Delivery Credit in Indonesia
  • Enjoy Restaurants and Local Favorites Through the Grab App
  • A Practical Digital Gift for GrabFood Users in Indonesia

Watch Grab Food Official Gift Card Video

Watch Grab Food Official Gift Card Video

Get a GrabFood Gift Card to prepare credit for GrabFood orders in the Grab App in Indonesia.

Gift recipients can use GrabGift credit for food and drink orders at restaurants and merchants, depending on the gift conditions.

Digitally delivered GrabFood Gift Cards makes it easy to buy every day food delivery for employee incentives, celebrations, or birthdays.

The Gift of Choice

Give the ultimate flexibility. Whether for everyday essentials, digital services, or premium entertainment, a digital gift card ensures satisfaction for any occasion.

Protect Your Privacy

Your privacy is our top priority. Every transaction is heavily protected, ensuring your personal information and payments remain strictly confidential and secure.

100% Secure Checkout

Experience a fully encrypted checkout process. We safeguard your payment details with industry-standard security, allowing you to shop for digital gift cards with complete confidence.

 

Everything You Need to Know About GrabFood Gift Cards

GrabFood Gift Cards are digital gifts for food-delivery services at Grab.

Grab runs a digital gift card system under GrabGifts. Depending on the gift selection, recipients can use the gift credit for GrabFood or other services indicated in GrabGifts.

A Grab account is necessary to receive and use GrabGifts.

Each GrabGift has conditions that restrict:

The Grab service

The participating merchants

The country where the gift can be redeemed

The gift’s expiration

The restrictions related to redemption of the gift

Other promotional or usage restrictions

GrabGifts can be redeemed from the Grab App only.

Review gift conditions prior to redeeming or purchasing a GrabGift.

 

 

What Can You Buy with a GrabFood Gift Card?

An eligible GrabFood Gift Card can be used for orders of GrabFood from participating merchants in Indonesia.

Customers can place orders for the following, depending on restaurant availability:

Local Indonesian food

Fast food

Burgers

Pizza

Fried chicken

Rice and other noodle dishes

Coffee

Tea and other beverages

Desserts

Bakery foods

Snacks

Restaurant food

Other convenience food

Selected other GrabFood items

What is offered is based on restaurants and products available at the given location and the restaurants available on GrabFood at that time.

Some products may be excluded from being used with certain promotions or vouchers.

 

 

Important: Understanding GrabFood Gift Card Region Restrictions

The GrabFood Gift Card for the Indonesia region is for GrabFood in Indonesia only.

Grab states that some GrabGifts may assign a specific region for redemption.

As such, an Indonesia Region GrabFood Gift Card should be viewed as a digital product for Indonesia and not intended for use with Grab accounts or services in other regions.

The recommended positioning for this product page is as follows:

Indonesia Region / IDR / GrabFood / Grab App Redemption

Digital delivery is not an indication of international redemption.

Before purchasing, ensure the recipient:

Uses Grab in Indonesia.

Has an active Grab account.

Has the Grab App available.

Has GrabFood available in their area.

Meets the conditions shown for the GrabGift.

 

Frequently Asked Questions

The time is based on the retailer, payment, order verification, and other factors.

As a digital product, shipping will not be required, so it will be most convenient to deliver it directly to you.

The recipient will get either a digital gift link, a voucher code, a delivery code, GrabGift notification, or a redemption code depending on the choice of the retailer in the distribution of the product.

Grab states that it is not responsible for the delays in the sending, transmission, and receiving of GrabGifts.

In the case of missing digital gifts:

Please check the order status.

Check your emails in spam or junk folder.

Check if the details you entered are correct.

Check if the transaction was successful.

Contact the retailer if everything else fails.

No physical card will be shipped for a digital GrabFood gift product.

Yes. GrabFood Gift Cards may have region-based redemption restrictions.

Grab’s GrabGifts terms state that the conditions attached to each gift may specify the country in which it can be redeemed.

Therefore, an Indonesia Region GrabFood Gift Card should be purchased for someone who will use the supported Grab service in Indonesia.

It should not work in:

Singapore

Malaysia

Thailand

Philippines

Vietnam

Other Grab markets

It is important to select the intended country of Grab usage.

Yes. GrabGifts may have an expiration date.

The expiration date for GrabGifts is on an individual basis and this information is available in the gift detail or terms and conditions for redemption.

Grab states that expired GrabGifts are not replaced, exchanged, or refunded.

Recipients should:

Check the expiration date.

Redeem the gift in a timely manner.

Check other restrictions or terms that may be imposed on the Grab services.

Don’t wait until the last minute to use your gift.

Don’t think every GrabFood Gift Card has the same expiration date.

The fees depend on the retailer and payment method.

Potential additional costs are:

Processing fee

Taking money out of a foreign country

Exchange of a currency

Retailer fees

For Indonesia region products, the gift value is normally IDR.

If you buy a GrabGift for a person in a different country, Grab states that the purchase worth might convert to the person’s currency and the card issuer will set the rate.

Before you spend, check the final amount.

Digital goods mostly don’t cost extra on delivery.

Make sure:

You have a working Grab account.

You are using the latest version of the Grab App.

The gift has not expired.

The gift has not been redeemed.

You are using the gift in the corresponding countries.

The gift is valid for GrabFood.

The merchant is eligible.

Your order meets the minimum spend.

The gift is not restricted by another promotion.

You have entered or opened the gift properly.

Some vouchers are not usable with promotions and/or discounts and/or other vouchers.

If the gift still does not work, keep your order information and contact the retailer or Grab Support through the Grab App.

Without knowing the recipient’s email address, never forward an unused gift code or redemption link.

Yes. GrabGifts were designed to be sent to other users.

You can buy a GrabFood digital gift for:

Friends

Family members

Colleagues

Employees

Customers

Birthday gifts

Holiday gifts

Thank-you gifts

Rewards and incentives

When sending a GrabGift, make sure the recipient information is accurate.

Grab states the purchaser is responsible for the details of the recipient, including:

Name

Phone number

Country

If the gift is delivered to the incorrect recipient as a result of inaccurate information, Grab may not be liable.

Payment methods vary by Grab, the selected retailer, and the country of purchase.

Grab’s official terms state that GrabGifts can be purchased using payment methods made available by Grab during the checkout process.

When purchasing GrabGifts, available payment methods can be:

Credit cards

Debit cards

Digital wallets

Local payment methods

Bank-based payment methods

Other payment methods supported by the retailer’s checkout

The payment methods can change.

Use the payment methods displayed at checkout rather than assuming all payment methods are available.

GrabGifts are Grab’s official digital gifting feature.

However, the legitimacy of a given GrabFood Gift Card is dependent upon where that card was purchased.

Grab Gift Cards can be purchased from:

Grab

Recognized Distributors

Established digital gift-card retailers

Authorized sales channels

Keep:

Your order confirmation

Payment receipt

Original delivery email

Gift link or redemption information

Do not purchase GrabFood codes at extremely low prices from private sellers you know nothing about.

Never give your Grab login, OTP or any payment information to someone claiming they will be activating a gift.

To redeem an eligible GrabFood Gift Card / GrabGift:

Ensure you have a Grab account.

Ensure you have the latest version of the Grab App.

Open your GrabGift or the redemption instructions.

Redeem the GrabGift in the Grab App.

Make sure the gift is meant for use in Indonesia.

Ensure GrabFood is an available service.

Open GrabFood in the Grab App.

Choose a participating restaurant.

Select food or drinks that are eligible for your order.

Apply the GrabGift in accordance with the gift’s terms.

Pay for any additional costs if your order exceeds the gift value.

Check and confirm your order details and delivery information.

Grab Gifts can only be redeemed in the Grab Application.

The redemption interface changes depending on the gift and the version of the application.

It is recommended that the full amount of each individual GrabGift is used in one single transaction.

Grab’s current GrabGift terms state that each GrabGift may only be used once.

If your total transaction amount is less than the GrabGift amount, you may lose the unused amount.

Suppose you have a GrabGift with a value of Rp100,000 and you use it on a transaction with a total value of Rp80,000. You cannot assume that the unused Rp20,000 will be available to use later.

If the total transaction value is more than the GrabGift balance, you may need to make the difference using one of the payment methods available to you.

Therefore, customers must select an eligible GrabFood order which is worth more than or at least equal to the GrabGift balance in order to use the GrabGift.

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