League of Legends Gift Card Code Not Working? Common Reasons and Fixes

Why Your League of Legends Gift Card Code Is Not Working

Having your League of Legends gift card code not working is a common issue. Most likely you bought an RP gift card and entered your code hoping to see the balance instantly appear in your Riot account. Instead, you may have received an invalid code message, an already used message, a not available in your region message, or simply received no response at all when trying to redeem the gift card.

Even though this is frustrating, there are reasons why this can happen, and unfortunately, this happens often. League of Legends gift cards have terms and conditions that can cause many issues. For instance, the code must be used for the correct Riot account, that account has to match the correct server region, and the code must be redeemed using the correct method.

This article will discuss issues related to redeeming League of Legends gift cards and help you know what information to prepare for the seller or the Riot Support team.

Double Check Your Code

The first step before you go troubleshooting further is to make sure you entered the code exactly as it is written. League of Legends gift card codes are made of combinations of letters and numbers that can easily be confused.

For example, an O could easily be confused with a 0 or vice versa. If you typed the code out, a single mistake could be the cause of the code not working.

We suggest copying the code if possible, as opposed to typing it. If it appears printed on a card, enter the numbers carefully, checking each one before moving to the next. Lastly, make sure to check for any leading or trailing spaces.

Additionally, cards are often manufactured with scratch-off sections that can be damaged to the point that they obscure the code. If that happens, you’ll probably need to reach out to the retailer with proof of purchase.

This should be the first thing that you check when the error message states the code is invalid.

Confirm You’re Redeeming It at the Right Location

Another reason a League of Legends gift card code might not work is due to not redeeming the card at the correct place. Riot gift cards are not redeemed like typical shopping gift cards.

For League of Legends, you probably need to redeem the code via the League of Legends PC client or with the specific Riot redemption instructions. Be sure to sign in to the Riot account you want the RP added to.

Do not redeem the code on the wrong account or you may lose the balance if the code is accepted there. This happens in most cases and is irreversible.

Riot cash codes are limited to only Riot games for PC, so if you try to use the code on mobile games, it won’t work. Depending on the country you live in, cash codes may work or may not work for League of Legends PC, Wild Rift, VALORANT, and other Riot games.

When you get Riot cash codes and instructions on how to redeem them, some products may have restrictions on what you can purchase. Make sure the code you are going to redeem is a Riot cash code before you redeem it, because it will usually be labeled as League of Legends, Riot Points, or RP.

Code Redemption Error

Region lock is the biggest reason that a League of Legends gift card code does not work. Riot prepaid cards and cash codes have region restrictions, just like how many products purchased from different countries have region restrictions. That means the code you have is only valid for the region you bought the card in.

If you purchase a card for one region and your Riot account is set to a different region, the code may give you an error saying, “This code is not valid in your region.” This does not mean that the code is fake. It may simply mean the region is wrong.

Most people who buy League of Legends gift cards online do so with little thought beyond how much they have to pay. However, when gift cards are obtained, people can become angry when they notice that gift cards are restricted to certain regions. This inconvenience could have been avoided by reviewing the restrictions before purchase.

Always check the card’s region before purchasing and make sure the card region is in line with the player’s account region. Players can be fooled into thinking that their account region can be changed in order to bypass the problem. This is not always the case. In fact, changing account regions can potentially cause more account issues and may not fix the gift card problem.

If you are aware that your Riot account region is North America, Europe, or Oceania, and the card Riot region is different, buy a card that matches your account region.

The Code Could Have Already Been Used

Gift cards could also potentially become invalid because the code associated with that card has already been redeemed. Once a code is used, that code is permanently unable to be reused.

This can happen when the code is obtained from a malicious vendor, from an online market seller, or from someone who genuinely had access to the code. This can also happen if the code has been shared privately in a chat or even as a picture.

If you see an error claiming the code has been redeemed, check to see if you potentially used it on a different Riot account. Users often redeem the code on accounts other than the one they intended, then think the card is faulty.

If you are sure the code was not redeemed by you, contact the seller and give them the order number and proof of purchase. If the seller was reputable, they may be able to validate your purchase. If the seller was from an untrusted marketplace, that money may be gone.

To avoid this scenario, do not share the card code and keep it private as you would with other gift card codes.

Why You Could Have Issues With the Card

There may be multiple issues causing your League of Legends gift card code to not work, and purchased gift cards online can be especially troublesome if the seller is not reliable.

When gift cards are bought in retail stores, cashiers may forget to activate the card. If that is the case, you may end up with a great looking gift card and nothing happens when you try to redeem the code.

In this case, it’s essential to keep your receipt. The purchase receipt along with the activation receipt will help speed up the case to get your card checked again. That may mean walking back to the store to talk to the workers again.

With online purchases, you are more likely to get an activated card. Please understand this could still mean delays in order processing. Your code may work later, so check the seller’s delivery and activation status first.

RP or Balance Has Not Arrived Yet

There are many cases in which the code may work and successfully provide you with RP, but the RP just may not appear yet.

It may seem like there is something wrong with the gift card, but there simply may be some waiting involved.

After you redeem a code, it’s recommended to close the League of Legends client and restart it. Also, you may want to log out and log back into your account to see if your RP on Riot has updated.

There is the potential for RP to show up quickly, however, there may be delays on the server end, store issues, account processes, etc. If the redemption page says something about your balance or the client confirmed success, please don’t redeem the same code again.

If the balance doesn’t show up after a while, take screenshots showing the redeeming result, the order confirmation, and the code. After that, you have the option of going to Riot Support if it’s a problem on their end, or the seller if it’s a problem on the seller’s end.

Too Many Redemption Attempts

Riot has a policy of redemption attempt blocking on accounts that seem to redeem codes or enter the same code repeatedly. This is to prevent abuse of the system and protect your account.

If you get the error message stating that there are too many attempts, it is best to wait a while before you try again. Repeating the same actions may increase the amount of time you will have to wait, and it may not help to resolve the problem.

After waiting, you can check to see that you have the right region selected, the code is spelled correctly, you’re logged into the right account, and you have the right card type. If all of that checks out, you can reach out to support.

League of Legends Card Type Is Wrong

Not all Riot-affiliated cards can be used for the same purpose. Some cards are specifically for League of Legends RP, while others are for VALORANT Points or something else entirely. Some cards can be used for several different Riot games, but you shouldn’t assume that without reading the description on the card.

Make sure to check the game and region when purchasing gift cards, as cards bought for an incorrect game or region will likely not work for League of Legends.

Ensure that the gift card specifies the correct League of Legends region or Riot Points region. If they play League of Legends on PC, the card should not be for a different platform or unsupported Riot product.

What to Do If the Code Still Does Not Work

If the code for the card still does not work, get ready to ask for assistance.

You need to have the following:

• A screenshot showing the error message.
• A screenshot of the order number or receipt.
• The card region.
• The Riot account region.
• The gift card code redemption location.
• The time corresponding to the gift card code entry attempt.

The gift card code is confidential. Share it only with support personnel when they request it.

If you purchased the card from a reputable gift card seller, reach out to them first. If the code was accepted but Riot Points are missing, then you may need to reach out to Riot Support.

Conclusion

RP can only be obtained from gift cards for League of Legends if the code is correct for the account, region, and method.

A fake card isn’t the only reason you would see a League of Legends gift card code not working error.

Spelling, the code itself, the card’s region, the account’s region, type of card, redemption location, and server can all cause issues. Make sure the code hasn’t already been redeemed and the balance delay isn’t temporary.

Most of these issues come from region mismatch, input mistakes, codes that have already been redeemed, unsupported card types, and delays in the system. A thorough investigation in these areas can significantly improve your chances of pinpointing the real issue and solving the problem.