How to Redeem Uber Gift Card: Guide for Rides and Eligible Orders

A prepaid Uber Gift Card can be used for Uber rides and Uber Eats orders that qualify as eligible per Uber’s business model. Rather than linking your debit or credit card to your Uber account for payment on each order or ride, you can redeem the balance on your card as Uber Cash or Uber Money, depending on your country.

Most of the time, the process is really straightforward. You go to the Uber app, navigate to your Wallet, and enter the gift card code. You will then have the balance added to your account. There are, however, a few things you should check before redeeming the card. These cards are region specific, currency specific, and you should check to see if payment priority is set and if Uber Eats is available in your country, as this will determine how the gift card will function.

This guide will help you to understand how to redeem Uber gift card balance, add the gift card to your Uber app, how payment priority works, what region specific limitations there might be, and if you can use the balance for Uber Eats.

About Uber Gift Card

An Uber Gift Card is a form of prepaid card or digital code that is used to add value to your Uber account. Upon redeeming the code, the value is transferred to your Uber account balance, Cash or Money, depending on your country.

Gift cards become part of your Uber Cash balance, and the amount on the gift card cannot be transferred once it is added to your account, as stated on Uber’s help page. Uber also notes on their gift card page that some countries may not allow the use of some redeemed gift cards and that some countries may only allow card use if the payment is in the currency the card is in.

This means that the gift card is like preloaded credit with Uber. You load a certain amount to your account and then use this amount to pay for selected Uber services.

What Can You Use an Uber Gift Card For?

Generally, an Uber Gift Card can be used for Uber rides and qualifying Uber Eats orders, but this can vary based on location and the terms of the card.

If you are a frequent traveler or want to avoid using a credit or debit card for payments, the gift card balance allows you to make bookings directly from the Uber app.

When it comes to food deliveries, the gift card works for Uber Eats and Uber, but this may vary based on the location, so make sure you check the terms and conditions for your region.

The card also cannot be used for anything other than eligible Uber services, so be sure to check the terms to see what services they will not be applicable for.

How to Redeem Uber Gift Card in the App

Redeeming an Uber gift card balance is done through the app just like any other normal balance.

If you are wondering how to redeem Uber gift card credit, Uber provides a brief overview of this procedure. To add a gift card to your account, open the Uber app, tap the Menu icon, then Wallet, then Add Funds. After that, tap Gift Card. Finally, enter the code exactly as it is written, without spaces, and you will add the money to your account.

Here are the steps in simple terms:

1. Open the Uber app and sign into the appropriate account.
2. Navigate to Wallet.
3. Select Add Funds.
4. Tap on Gift Card.
5. Type in the code without spaces.
6. Confirm the transaction.
7. Wait for money to be added.

Keep in mind that once a code is redeemed to an Uber account, it cannot be transferred to another account so make sure you are signed into the correct account prior to redeeming.

If you are sending a digital Uber Gift Card to someone else, let them redeem it themselves. This helps avoid adding the balance to the wrong account.

Step 1: Check the Uber Account Before Redeeming

Check the Uber account before redeeming the gift card code.

Some users have multiple Uber logins. For instance, they may have different emails for Uber rides and Uber Eats. They may also sign in using a phone number, Google account, Apple account, or work email at different times.

If the gift card is redeemed on the wrong account, the balance goes there and moving it later may not be possible.

Before redeeming, check the account name, phone number, email address, and the app you are using. If the balance will be used by someone else, send them the code instead of redeeming it yourself.

Step 2: Enter the Gift Card Code Carefully

Gift card codes can be sensitive about how they are entered.

If the code is in an email, copying and pasting is acceptable, but it can lead to extra spaces being copied. Uber’s help page states no spaces.

If the code still doesn’t work, try typing it out. Look for missing characters, extra spaces, the code being used, or misentered letters and numbers.

Do not post a screenshot of the code. Uber cards are prepaid, so someone can redeem it if they see the code.

Step 3: Check If the Balance Was Added

Once the code is accepted, the balance is supposed to be added to the account.

It can take some time to show up in the Wallet area. If it doesn’t show up, try refreshing the app, closing and reopening it, or signing out.

If you see an accepted code but no balance, check to see if you redeemed it to another Uber account. Hold the order confirmation in case you need help from the seller or Uber support.

Using Uber Gift Cards: What You Need To Know

Once you’ve learned how to redeem Uber gift card balance, the next step is learning how the company charges gift card balances to Uber rides or orders.

Most of the time, gift card balances are transferred to Uber Cash or Uber Money. You can then use them as a payment option when you order a ride or Uber Eats. Just remember to check to see what payment method is selected before completing the order.

This is important because a lot of payment options will pop up, including Uber Cash, a debit card, a credit card, a PayPal account, Apple Pay, and a few others. Before you complete the order, check that the Uber gift card balance is the default method of payment.

If the Uber gift card balance is not enough to cover the total amount of the order, Uber will prompt you to add a second payment method to cover the remaining balance. This behavior may vary based on your country, account configuration, and the type of service being requested.

Can You Use Uber Eats Gift Cards?

In many countries, Uber gift cards can also be used to pay for Uber Eats orders. As stated on Uber’s gift card page for New Zealand, the gift card can be used for both Uber and Uber Eats. It also states that depending on the country of purchase, the gift card can be used for Uber trips or Uber Eats orders.

However, prior to making a purchase, this is something that needs to be verified. Whether Uber Eats is available depends on the country, currency, account, and the terms of local gift cards.

If you are purchasing an Uber Gift Card online for food delivery, make sure that Uber Eats is included for that card and region. Some cards issued under older or local terms may only be for rides, while cards issued in newer regions and markets may include rides and eligible orders for Uber Eats.

Uber Gift Card Region Restrictions and Currency

Region and currency are vital.

Uber’s page for gift cards states that gift cards can only be used in countries where the currency used to purchase the gift card is accepted. It also includes other restrictions such as the amount on the gift card not being usable for Family Profiles, scheduled rides, or rides using university campus cards.

This means that a card may technically be valid but may not work as intended if the currency does not match those expectations.

For instance, if the card was issued in a particular currency, the redeemed balance may only be used in countries that accept that same currency. The balances may not be available to the recipient if they travel to other countries where Uber operates.

So, before you make a purchase, verify the card’s country and currency, the country of the recipient’s Uber account, and whether the recipient intends to use the card for rides, Uber Eats, or both.

Restrictions on What an Uber Gift Card Can Be Used For

An Uber Gift Card has some limitations.

Uber’s gift card terms state that gift card values cannot be used toward Family Profiles, scheduled rides, or university campus card rides. There may be other restrictions based on local terms, which are not listed.

This means that the balance cannot be used as a general Uber payment method for every possible service. If you use Family Profile payments or scheduled rides, do not assume the gift card balance will work.

Additionally, once a gift card is inputted into an account, the balance is non-transferable. This is one of the reasons to only redeem it on the specific Uber account.

Why Is My Uber Gift Card Not Working?

There are multiple reasons your gift card may not work.

One reason for this could be the code was inputted incorrectly with typos, missing characters, or copy and paste errors.

It is also possible the code has already been used. If the code was previously accessible to someone else, the balance may no longer be available.

Your account region or currency settings may not be aligned with the card, which is a common issue with prepaid virtual cards.

The service you are trying to access may not be covered by the card, like scheduled rides, Family Profile payments, or Uber Eats in certain regions.

The seller may have also given you a wrong, inactive, or already-used code that will not work.

Lastly, there can be a temporary issue with the Uber app or Wallet page that is outside of your control.

First, check card issues before trying more complex things like spending restrictions. Type the code exactly as it appears without spaces, confirm the account, check card region and currency, and ensure the service is eligible.

Avoiding Gift Card Problems

Most issues with Uber gift cards can be avoided before buying.

Ensure the card is from a trusted seller. Be mindful of the card country and currency and regions the recipient can use Uber or Uber Eats. Type the code yourself and do not share the code. Keep the order confirmation and let the recipient redeem it on their own account.

If you want to buy a gift for someone who uses a lot of digital services, you can check Digital Gift Cards or Online Gift Cards to compare before making a choice.

The right gift card will depend on most of the users if they want food, travel, or shopping credit.

Is an Uber Gift Card Worth It?

If the recipient regularly uses Uber rides or is eligible for Uber Eats orders in a supported region and currency, then an Uber Gift Card is worth it.

It helps with spending control as it is prepaid credit and it is a practical gift as the buyer doesn’t need to know the travel destination or food preferences of the recipient.

However, it is not ideal if the recipient does not use Uber, lives in a region where the card is unsupported, or if they need a more general cash-style gift card.

Conclusion

Learning how to redeem Uber gift card balance can be tricky because you have to consider the account, region, and payment method.

Here is the process: From the main screen in the Uber app, click on Wallet, then click on Add Funds, select Gift card and type the code in. Make sure to remove the spaces. Once you add the balance, confirm that the balance is available before you request a ride or do an order on Uber Eats that qualifies.

Prior to buying or redeeming, consider the card’s currency along with the region it supports, the Uber account, and if the card is valid for rides, Uber Eats, or both.

Uber Gift Cards can be used as a prepaid option for rides and qualifying orders. It works best when purchased from a reliable vendor and redeemed on the right Uber account.